![]() ![]() is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. Unapproved customized orders returned by the customer will be sent back at the customer's expense.įactory Direct Hardware, Inc. We have the capability to customize some orders to our customers needs however these customized orders are nonreturnable and nonrefundable except by manager approval, and subject to a 50% restocking fee. Refunds or exchanges are only available on items that packaging has been opened and cannot be resold as new. Incurred shipping charges are not refundable. Special order products and or non-stock products are considered special orders and are non-refundable. All returned merchandise is subject to a 20% restocking fee. Manager approval is required for any returns after 30 days and may be subject to a higher restocking fee. Within 30 days of order placement, you may return any product purchased from Factory Direct Hardware, Inc., provided that the merchandise is in new condition with original Packaging and accessories. If for any reason you are not satisfied with your shipment we will gladly replace it or accept a return of the merchandise. Our manufactures and suppliers promise to deliver your quality products in excellent condition to your door. We take pride in guaranteeing your satisfaction with every purchase. Top Knobs TK617PC Tango U Finger Pull 1 1/4" (c-c) Polished Chromeįactory Direct Hardware is the fastest growing place to buy products online. ![]()
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